Terms & Conditions

These terms clarify the relationship between Hayz and the customer when using the website or completing any purchase order.

7.1. Website Use

  • The website must be used in a lawful and proper manner, without misuse, attempts to disrupt it, or copying its content without permission.
  • The store has the right to update content, prices, images, or policies at any time, with the version published on the website being the approved version.
  • Any order may be suspended or rejected if incorrect information, unusual activity, or a violation of the terms is detected.

7.2. Product Information

  • We strive to display product descriptions, images, and dimensions as accurately as possible.
  • The images shown are for illustrative purposes, and color shades or materials may differ slightly from the actual product.
  • Product availability is subject to stock or production capacity at the time of order. If a product is unavailable, the customer will be informed of alternatives or refunded.

7.3. Intellectual Property

  • All images, designs, texts, and visual elements published on the store are owned by Hayz or used with permission.
  • The website content may not be copied or reused for commercial purposes without written approval from Hayz management.

7.4. Limitation of Liability

  • The store is not responsible for any delays caused by circumstances beyond its control, such as weather conditions, road conditions, or delays from shipping companies.
  • The store is not responsible if the product does not fit the customer’s space, provided that the dimensions were clearly stated and the order was approved by the customer.
  • In the event of a proven defect, the store’s liability is limited to repair, replacement, or refund of the product value according to the approved policy.